Payment Protection Insurance Case Studies.

We are able show below, just a few examples of some of the customers we have helped with our Mortgage payment Protection Insurance. If you think it couldn't happen to you, read the following accounts. It happened to them and in some cases it happened to them twice.

Mr A of Bradford had an accident in May 1999 and was off work for 7 weeks. He returned to work in June 1999 only to suffer another accident in September. This time he was off work for over 8 months. We paid a total of £3,243 in claim benefits.

Mrs E of London had paid us just £288.65 in premiums when she was made redundant. We paid claim benefits of £19,639.68 before she terminated her cover and went to live abroad.

A cautionary tale

In November 2000, we received a telephone call from a Purchasing Manager, employed on an annual salary of £40,200. We quoted the maximum payment protection insurance cover we could: twelve months benefit, back to day one, with a monthly benefit of £2,000 plus free premium refund of £110.99. The monthly benefit to be paid in the event of a claim was £2,110.99. The quotation, application and standing order mandate were sent to the client that day.

In mid December we sent out the first reminder.

Early in January 2001 we sent out a second reminder - even offering one month's free cover if the client signed up within two weeks.

Just after the expiry of that offer, we received a telephone call from the client's wife. Her husband had just been tipped off that he was about to be made redundant - were they too late to take the cover?

For the sake of £332.97 in premium payments, potential benefit payments of £25,331.88 were lost!

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